GLOSSARY

What is an account updater?

An account updater is a card network service that refreshes stored card details when a customer’s card is reissued, renewed or replaced.

How it works

The merchant or its provider queries the service before billing, and receives the new expiry date or card number when there is one.

Why it matters for high-risk brands

For subscription brands it prevents a large share of failed renewals caused simply by expired cards.

FAQ

Account updater: questions

Is an account updater the same as network tokens?

No, but they solve a similar problem: keeping stored cards valid without asking the customer.

Do I need an account updater for subscriptions?

If you bill cards on file every month, yes: expired cards are one of the most common causes of failed rebills.

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